Adams® FAQs
Have questions? We’ve got answers.
Our FAQ section offers thoughtful answers to common questions about our services, rentals and processes. Browse below to find the info you need. Consider it your behind-the-scenes guide to a seamless experience.
The “Adams Advantage”
What make Adams different?
Experience. Our team has more than 300 years cumulative experience in this business. Training, focus on safety, and a positive culture set us apart.
What makes Adams’ equipment different?
We take quality seriously. All linens are processed in-house. China and glassware are washed and sanitized with commercial-grade equipment. A Teeco tent washing system ensures tent vinyl is bright white and clean for each event. Material handling techniques prevent damage in-transit.
Are you an eco-friendly business?
Yes. We are designated a Sustainable Business by the NJ Small Business Development Center.
General Information & Booking
How do I start a rental order?
The best way to start is by browsing Products, https://adamsrental.com/catalog/party-rentals/, and select equipment for your “cart.” When you submit a cart, an Event Consultant will contact you with a formal quotation. You can also schedule an appointment to visit our Hamilton, NJ showroom.
How far in advance should I reserve equipment?
For large events like weddings or corporate galas, we recommend booking 6 to 12 months in advance, especially for peak seasons (May-June and September-October.) For smaller events 2 to 4 weeks is typically sufficient, though equipment is subject to availability.
How long is the rental period?
Our “one day” charge is good for up to four days.
Can I change my reservation?
Yes. The earlier we know about your changes, the better we can accommodate them. An updated copy of your order will be emailed to you following each change.
What payments are required?
To confirm your reservation a 50% non-refundable payment (50% of the total order) is required. The balance is due ten days prior to delivery.
Our Rental Services
What types of events do you handle?
From intimate dinner parties, to backyard tented weddings, to major festivals, we handle events of all types and sizes.
What equipment is available for rent?
We offer a comprehensive inventory of high-quality event equipment, including:
- Tents: Pole, frame, high peak, clear top, sailcloth, structure, A-frame, pop-up.
- Seating & Dining: Tables and chairs.
- Tabletop: China, glassware, flatware, and premium linens (processed in-house.)
- Infrastructure: Staging, flooring, lighting, dance floors, heating and cooling.
Do you sell equipment?
Yes.
- We sell everything we rent, both new and used.
- We sell a variety of accessory merchandise, e.g. concession supplies, ice cubes, disposable table covers, etc.
- We also design and sell custom tent structures and porch enclosures.
Service Areas & Locations
Where is Adams Rental located?
We have two convenient locations to serve you. Our main office and showroom is in Hamilton, NJ (Mercer County) and a second location in Flemington, NJ (Hunterdon County.) Showroom visits are by appointment only to ensure you get personalized attention from our Event Consultants.
What specific areas do you serve?
Adams Rental provides full-service delivery and setup across a wide region:
- New Jersey Counties: Burlington, Camden, Gloucester, Hunterdon, Mercer Middlesex, Monmouth, Morris, Ocean, Somerset, Union, and Warren counties.
- Pennsylvania Counties: Bucks, Chester, Delaware, Lehigh, Montgomery, Northampton, and Philadelphia counties.
- Local Communities: We frequently serve Hamilton, Princeton, Flemington, Trenton, Doylestown, New Hope, Newtown, Philadelphia and Yardley.
Delivery & Setup
Where do you deliver?
Adams Rental proudly serves the following regions:
- New Jersey: Burlington, Camden, Gloucester, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Somerset, Union and Warren Counties
- Pennsylvania: Bucks, Chester, Delaware, Lehigh, Montgomery, Northampton and Philadelphia counties.
What are your delivery fees?
Delivery fees are based on the distance from our locations in Hamilton and Flemington and the size of order. Many delivery fees are available on our website, https://adamsrental.com/catalog/category/delivery-charges/17/.
What is the delivery time-frame?
Curbside delivery and pickup service is available during regular business hours, Monday through Friday. Timed, after-hours, above ground level, or weekend deliveries and pickups can be arranged with advance notice at an additional charge.
Are set up and take down services available?
Yes. Set up of chairs, tables, linen, pipe & drape, and staging are available with an additional fee and must be arranged at the time of booking. Tent installation and removal are included in tent rental pricing to ensure maximum safety.
Equipment & Care
Do I need to wash dishes, glassware, or linens before returning?
No. China and glassware should be rinsed free of food debris and place back in the crates provided. Linens should be dry and placed in the provided laundry bags. Tables and chairs should be stacked.
What happens if something gets broken or damaged?
Optional Damage Waiver covers accidental damage to rental items. If you decline damage waiver you will be responsible for the full replacement cost of any broken items.
How do I know what size tent I need?
Tent sizing depends on guest count and event style (seated dinner, cocktail party, trade show, or theater-style.) Our Event Consultants can provide a custom CAD sketch of your proposed layout to ensure a perfect fit.